Frequently Asked Questions

This page covers room selection, rates, booking, bottle packages, food and drinks, events and practical information.
To check live availability, use the Book Now button on this page, or message us on WhatsApp with your preferred date, arrival time, duration and group size.

Booking and availability

How do I check availability at ZIGGY'S?

Message ZIGGY'S on WhatsApp at +65 8985 5400, or use the enquiry form on our website, to check availability. Include your date and arrival time, how many hours you would like, and your group size. We will check the requested slot and reply with available options or suitable alternatives. Live availability cannot be confirmed online, so a quick message is the fastest way to get an answer.

What information should I include when I message ZIGGY'S?

Please include four details: your date, your arrival time, how long you would like the room, and your number of guests. If you have a room preference — Deluxe Room, Premier Room or VIP Room — let us know, or tell us your group size and we will recommend one. These details let the ZIGGY'S team check availability and suggest the right room in one reply.

How do I book a private karaoke room?

To book a private karaoke room at ZIGGY'S, send your date, time, duration and guest count by WhatsApp or the website enquiry form. Once we confirm a room is available, we guide you through confirmation. If you are unsure which room suits your group, view the rooms at ziggys.com.sg/rooms first — we are happy to recommend one based on your numbers.

Rooms and group sizes

Room selection questions — which room suits your group, adjusting guest numbers, booking multiple rooms, larger groups and room privacy — are answered in the FAQ at the bottom of our Rooms page.

Karaoke, food and drinks

How does the karaoke system work?

Every ZIGGY'S room has a mobile-controlled karaoke setup with a professional-grade sound system, so there is nothing to download — just scan the QR code in your room to start. You run everything from your own phone: search, preview and queue songs, play, pause, skip, repeat, change the key, switch between singing and the original vocals, and set the microphone, echo and music levels. Songs are volume-levelled automatically, so you are not adjusting the volume between tracks.

What songs can we sing at ZIGGY'S?

ZIGGY'S karaoke system has a library of over 700,000 songs across Chinese, English, Malay, Vietnamese, Indonesian, Japanese, Korean and Thai, with an on-screen interface in Chinese, English and Indonesian. If a song is not in the library, you can play it straight from YouTube, and the system keeps your favourites and history so your go-to songs are easy to find. If you would like to check specific titles before your visit, send us the songs and artists on WhatsApp at +65 8985 5400.

Does ZIGGY'S serve food?

Yes. ZIGGY'S serves an in-room food menu, so you can order food to your private karaoke room during your session. The current selection is on our menu at ziggys.com.sg/menu-index. If you have a specific request or dietary requirement, mention it when you book and we will let you know what we can arrange.

What drinks are available at ZIGGY'S?

ZIGGY'S serves handcrafted cocktails in-room, alongside champagne, wine, whisky, sake, other spirits, beers and non-alcoholic options. Drinks are served directly to your private room during your session. You can browse the full drinks selection at ziggys.com.sg/menu-index.

Can I bring a cake?

Yes. You are welcome to bring a cake to ZIGGY'S for a birthday or celebration, and cake deliveries can be accepted. Because timing and handover need to be coordinated, please let us know in advance — the proposed delivery time and your booking details — so the team can confirm the arrangement.

Rates and bottle packages

Questions about the karaoke fee, bottle-package room waivers, minimum durations, and GST and service charge are answered in the FAQ at the bottom of our Room Rates page.

Where can I find current room rates?

Current ZIGGY'S room rates, including peak and off-peak pricing and bottle package details, are listed at ziggys.com.sg/room-rates. Because rates can change, the rates page is always the accurate source. For a specific quote — for example for an event or venue buyout — message us with your date and group size and we will follow up.

Events

Event questions — corporate events and private parties, venue buyouts, multi-room bookings, event pricing, decorations and what to include in an enquiry — are answered in the FAQ at the bottom of our Events page.

Location, arrival and practical information

Where is ZIGGY'S located?

ZIGGY'S is located at CHIJMES, #B1-03/04, 30 Victoria Street, Singapore 187996, on the basement level. CHIJMES is a heritage venue in Singapore's city centre. For directions, open our location on Google Maps from the link on this page or in our website footer.

How do I get to ZIGGY'S?

ZIGGY'S is at CHIJMES, #B1-03/04, 30 Victoria Street, Singapore 187996, on the basement level. The easiest way to navigate to us is to open ZIGGY'S on Google Maps using the link on this page. If you have trouble finding the entrance on arrival, message us on WhatsApp at +65 8985 5400 and we will help.